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Question

App automatically uninstalls after installation from student app

  • November 8, 2025
  • 3 replies
  • 59 views
A
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We got a student iPad which has an unusual behaviour.

The user chooses an app from the student app to install it. After the installation I saw that the app disappears directly. It’s not hidden. It’s deinstalled. In Jamf it shows the App is installed.

Any idea what causes this?

shrisivakumaran

3 replies

ktrojano
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  • ktrojano
  • Jamf Heroes
  • November 10, 2025

​@AyOne are they any restrictions on the iPad that would cause that app to disappear?

Kim Trojanowski
A
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  • AyOne
  • Author
  • New Contributor
  • November 14, 2025

Fixed the problem. The student had unknowingly a screentime restriction for himself configured. 

ktrojano
Mitchell_Gordon
ktrojano
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  • ktrojano
  • Jamf Heroes
  • November 14, 2025

​@AyOne I’m glad to hear you were able to resolve the issue.

Kim Trojanowski
Mitchell_Gordon
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