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App Installer failure message

  • November 25, 2025
  • 9 replies
  • 56 views
dlondon
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I’m testing Jamf App Installers.

One of my tests is Google Chrome and the other is Firefox.

The other day I had an update for Chrome and received this message:
 


When I checked the version of Chrome, it has updated and is now 142.0.7444.176 (Official Build) (arm64) which matches the version in the App Installers

 

I struggled to find a log on the Mac,  However, there is an item under Jamf Pro → Device → History → Management History on the server and that has an entry
 

InstallEnterpriseApplication - Google Chrome - 142.0.7444.176 18/11/2025 at 10:29 AM


Which is a week ago not 24/11/2025 when I had the message

So, I’m confused.  Why the error message about the failure?  What was the failure?  How can I find out what it was?  Can I suppress messages like this?

9 replies

PaulHazelden
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  • PaulHazelden
  • Jamf Heroes
  • November 25, 2025

Do you have Google set up to update itself?
I see that message a lot, and in my case I am thinking it is because we used to let Google handle its own updates, and for whatever reason, the Mac I have been using is still in that setup. 
I am guessing that both Google and JamfApps detect and run at the same time, but those sneaky Google people get the update done first, and the JamfApps reports failure because it tried to update something already updated.
I have not had the time to investigate this any further, yet, it is on my list of things to do. 

ktrojano
dlondon
Josh-Q
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  • Josh-Q
  • Jamf Heroes
  • November 25, 2025

I believe there is a product issue with Jamf Pro currently that results in some successful appinstaller deployments to display an erroneous failure notification to the end user. This issue has been open for a while and I still see it regularly with the Office apps. I would suggest creating a support ticket to confirm this and document the impact of the open issue.

ktrojano
dlondon
Chubs
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  • Chubs
  • Jamf Heroes
  • November 25, 2025

I’d always recommended to use the updater for the app itself.  E.g.: Google has their Chrome Enterprise Core tenant (free) that works great for updating Google Chrome (not to mention a plethora of other things that come baked in). 

Now to say this - there are some level of logs on the app installer as to why it’s failing (queue the little “!” beside the failed ones):

 

I find your lack of faith disturbing
dlondon
mattjerome
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  • mattjerome
  • Jamf Heroes
  • November 25, 2025

Also important to remember that the command 

InstallEnterpriseApplication - Google Chrome - 142.0.7444.176 18/11/2025 at 10:29 AM

only states that the computer received the command successfully to install that version of chrome. It does not imply that the app installed successfully. You may want to check install.log to see what happened. I’m not sure if it’ll be there but it’s where I’d start.

dlondon
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  • dlondon
  • Author
  • Honored Contributor
  • November 26, 2025

Thanks for that ​@Chubs 

Where do you see that log info?  I’m not seeing any failure In the App Installer Area that looks like what you are displaying.  In fact I have no failures listed there at all just “Installed” and “In Progress”

 

 

dlondon
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  • dlondon
  • Author
  • Honored Contributor
  • November 26, 2025

Thanks ​@mattjerome   Looks like there is some good info in /var/log/install.log

This is (I think) the extent of the log that is relevant to the 24th when I had the error message
 

2025-11-24 10:05:54+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Post notification - nudge user to close the app
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: All monitored apps are closed. End monitoring.
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Removing fake apps directory.
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Awaiting installation lock...
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Starting installation actions.
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Got 1 files to backup:
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    /Applications/Google Chrome.app
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Making a new backup of /Applications/Google Chrome.app
2025-11-24 10:06:17+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Will create a backup. Mode: Optional(Copy)
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Backup created successfully.
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Did make backups of 1 files.
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Performing final pre-install requirements checks.
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Will verify Developer ID for /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/payload/Google-Chrome-142.0.7444.176-install-universal.pkg
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Expected Team ID: EQHXZ8M8AV.
2025-11-24 10:06:18+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Verify file /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/payload/Google-Chrome-142.0.7444.176-install-universal.pkg
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Team ID verified: EQHXZ8M8AV
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Pre-install check failed: Bundle version does not match the one in the plan: /Applications/Google Chrome.app.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: 142.0.7444.176 (7444.176) != 142.0.7444.162 (7444.162)
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Installation failed before installation actions started - removing backups.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Remove backup file /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/db/A9885EF2-384E-4645-897A-9C410793F570/Google Chrome.app
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Title installer did fail with error: AlmeCore.TitleInstallationError 1: planBecameOutdated: The operation couldn’t be completed. (AlmeCore.TitleInstallationError error 1.)
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: No backup to rollback.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Adding status change to reporting queue for Google Chrome - 142.0.7444.176: failed(AlmeCore.StatusReporter.StatusError.unknown(AlmeCore.TitleInstallationError.planBecameOutdated))
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: TitleInstaller - Perform cleanup
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Remove 0 registered files.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: DownloadsManager - cleanup
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Destroy Title Storage for taskID app-installer-task
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Wait for enqueued tasks to finish.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: All enqueued tasks have finished.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: App installer service did finish task with error: planBecameOutdated
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: App installer service will be uninstalled.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Removing bundle directory...
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Removing daemon plist...
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Trigger daemon bootout.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: default: Received SIGTERM. Cleaning up.
2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: default: App Installer Service did finish. Exit.


This is the part of the log from earlier on the 18th

 

2025-11-18 10:29:32+08 dep59767 appstored[54697]: Current Path: /System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstored
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: Adding client PKInstallDaemonClient pid=54697, uid=33 (/System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstored)
2025-11-18 10:29:32+08 dep59767 appstored[54697]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: Set reponsibility for install to 54697
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: Hosted team responsibility for install set to team:(483DWKW443)
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: ----- Begin install -----
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: request=PKInstallRequest <1 packages, destination=/, MDMManagedAppInstall=YES>
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: packages=(
	    "PKLeopardPackage <id=com.jamf.appinstallers.GoogleChrome, version=0, url=file:///var/folders/zz/zyxvpxvq6csfxvn_n0000044000011/C/com.apple.appstore/45F9FD0D-4A3C-45E3-BCDD-ACD038417C26/Google+Chrome+142.0.7444.176_Install.pkg#com.jamf.appinstallers.GoogleChrome.pkg>"
	)
2025-11-18 10:29:32+08 dep59767 installd[23405]: PackageKit: Will do receipt-based obsoleting for package identifier com.jamf.appinstallers.GoogleChrome (prefix path=Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome)
2025-11-18 10:29:33+08 dep59767 installd[23405]: PackageKit: Extracting file:///var/folders/zz/zyxvpxvq6csfxvn_n0000044000011/C/com.apple.appstore/45F9FD0D-4A3C-45E3-BCDD-ACD038417C26/Google+Chrome+142.0.7444.176_Install.pkg#com.jamf.appinstallers.GoogleChrome.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Root/Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome, uid=0)
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit: prevent user idle system sleep
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit: suspending backupd
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit (package_script_service): Preparing to execute script "./preinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:36+08 dep59767 install_monitor[55123]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: PackageKit: Preparing to execute script "preinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: Set responsibility to pid: 54697, responsible_path: /System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstored
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: Hosted team responsibility for script set to team:(483DWKW443)
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: PackageKit: Executing script "preinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: PackageKit: Hosted team responsible for script has been cleared.
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: Responsibility set back to self.
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox
2025-11-18 10:29:36+08 dep59767 appstored[54697]: PackageKit: MDM Managed App Install Sandbox has no "Applications" directory, or the client lacks access to it.
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Root (1 items) to /
2025-11-18 10:29:36+08 dep59767 installd[23405]: PackageKit (package_script_service): Preparing to execute script "./postinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: PackageKit: Preparing to execute script "postinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: Set responsibility to pid: 54697, responsible_path: /System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstored
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: Hosted team responsibility for script set to team:(483DWKW443)
2025-11-18 10:29:36+08 dep59767 package_script_service[55124]: PackageKit: Executing script "postinstall" in /Library/InstallerSandboxes/.PKInstallSandboxManager/CD1024CD-FAB4-4E41-9155-BE7F037E1B7B.activeSandbox/Scripts/com.jamf.appinstallers.GoogleChrome.Gxe381
2025-11-18 10:29:37+08 dep59767 package_script_service[55124]: PackageKit: Hosted team responsible for script has been cleared.
2025-11-18 10:29:37+08 dep59767 package_script_service[55124]: Responsibility set back to self.
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Writing receipt for com.jamf.appinstallers.GoogleChrome to /
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: No Intel binaries to translate.
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Touched bundle /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/Jamf App Installers.app
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Touched bundle /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/Jamf App Installers.app/Contents/Resources/app-installers-client_AppInstallersClient.bundle/Contents/Resources/notify.app
2025-11-18 10:29:37+08 dep59767 installd[23405]: Installed "Google Chrome" ()
2025-11-18 10:29:37+08 dep59767 installd[23405]: Successfully wrote install history to /Library/Receipts/InstallHistory.plist
2025-11-18 10:29:37+08 dep59767 install_monitor[55123]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: default: Register handlers for system signals.
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Launch arguments:
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    bundleURL: /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    plistURL: /Library/LaunchDaemons/com.jamf.appinstallers.GoogleChrome.plist
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    manifestURL: /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/manifest.json
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    storagePath: /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/db
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    downloadsPath: /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/payload
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Running App Installer Client. Info:
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    Version: .350.af0e323
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    Build number: 1
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    Commit hash: af0e323
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176:    Processors count: 8
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Load user preferences. User locale: en_US
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Insert new task for taskId = app-installer-task
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Adding status change to reporting queue for Google Chrome - 142.0.7444.176: scheduled
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Start installation for Google Chrome
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: No backup files to restore.
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Checking for conflicts with 0 apps.
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: No conflicts found.
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Verify requirement for app com.google.Chrome
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Start search for installed app with id com.google.Chrome
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Did find 1 apps for this bundle id
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Results after filtering: 1 apps
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Did find installed app at location /Applications/Google Chrome.app
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Short version requirement did fail: 142.0.7444.176 != 142.0.7444.162
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Title manifest contains 1 file(s) for installation
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Search for existing installation.
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Start search for installed app with id com.google.Chrome
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Did find 1 apps for this bundle id
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Results after filtering: 1 apps
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Did find installed app at location /Applications/Google Chrome.app
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Bundle found at default location /Applications/Google Chrome.app
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Checking version order:
	7444.162 vs 7444.176
	142.0.7444.162 vs 142.0.7444.176
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Resolved bundle installation plan:
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: 	installLocation: file:///Applications/
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: 	relativeInstallPath: Google Chrome.app
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: 	versionDirection: update
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: 	isInstallLocationCreated: false
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Prepare directory for fake apps: /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/db/StatusReport
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Creating fake app bundle at /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/db/StatusReport/Google Chrome.app
2025-11-18 10:29:37+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Created fake app bundle.
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: releasing backupd
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: allow user idle system sleep
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: ----- End install -----
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: 5.1s elapsed install time
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Cleared responsibility for install from 54697.
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Hosted team responsible for install has been cleared.
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Running idle tasks
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Done with sandbox removals
2025-11-18 10:29:37+08 dep59767 appstored[54697]: PackageKit: Registered bundle file:///Library/Application%20Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/Jamf%20App%20Installers.app/ for uid 33
2025-11-18 10:29:37+08 dep59767 appstored[54697]: PackageKit: Registered bundle file:///Library/Application%20Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/Jamf%20App%20Installers.app/Contents/Resources/app-installers-client_AppInstallersClient.bundle/Contents/Resources/notify.app/ for uid 33
2025-11-18 10:29:37+08 dep59767 installd[23405]: PackageKit: Removing client PKInstallDaemonClient pid=54697, uid=33 (/System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstored)
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Found cached file Google-Chrome-142.0.7444.176-install-universal.pkg.
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Verify file hash /Library/Application Support/JamfAppInstallers/com.jamf.appinstallers.GoogleChrome/payload/Google-Chrome-142.0.7444.176-install-universal.pkg
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Unpacking installation file...
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Process installator file: Google-Chrome-142.0.7444.176-install-universal.pkg
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Remember original time of waiting for apps to close: 2025-11-18 02:29:38 +0000
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Will start wait for 1 apps to close with timeout: 259199.99804508686
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Will start nudging user to close the app with frequency: 86400.0
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Adding status change to reporting queue for Google Chrome - 142.0.7444.176: installing(Optional(AlmeCore.StatusReporter.InstallationSubstatus.waitingForTermination))
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Starting app termination monitor...
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: App termination monitor - start timeout wait 259199000000000 nanoseconds
2025-11-18 10:29:38+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Post notification - nudge user to close the app
2025-11-18 10:37:51+08 dep59767 system_installd[55454]: installd: Starting
2025-11-18 10:37:51+08 dep59767 system_installd[55454]: installd: uid=0, euid=0


Apologies if I’ve chopped off something but looking in the install.log is new to me

dlondon
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  • dlondon
  • Author
  • Honored Contributor
  • November 26, 2025

Well I think install.log on 18th showed that it found a version difference and so installed 142.0.7444.176

What isn’t clear (to me) is why it ran again on the 24th.  It did however detect that the installed version and the version to be installed were the same so failed

2025-11-24 10:06:19+08 dep59767 Jamf App Installers[55143]: Google Chrome 142.0.7444.176: Pre-install check failed: Bundle version does not match the one in the plan: /Applications/Google Chrome.app.
Chubs
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  • Chubs
  • Jamf Heroes
  • November 26, 2025

Thanks for that ​@Chubs 

Where do you see that log info?  I’m not seeing any failure In the App Installer Area that looks like what you are displaying.  In fact I have no failures listed there at all just “Installed” and “In Progress”

 

 

Oh that’s after the machine reports back a successful (or failure) of installation.  I think those messages appear when the installer checks against the OS related for it being unsupported though.

I find your lack of faith disturbing
dlondon
Chubs
Forum|alt.badge.img+21
  • Chubs
  • Jamf Heroes
  • November 26, 2025

Again, I’ll also recommend using the native updaters through a management console like CBCM CEC for Chrome.  This will give you SO much more information.  Use the Jamf App Cat as a backup updater mechanism by making the install forced within 30 days if it doesn’t apply from CEC.

​

I find your lack of faith disturbing
dlondon
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