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Hello!

We are looking to federate our domain in Apple Business Manager so that our users cannot use their work emails as personal Apple IDs and to then create managed Apple IDs for all users in our enterprise. Currently, our Developers had Apple IDs created through App Store Connect. When we try to setup accounts in Apple Business Manager with Apple IDs for those developers, we receive errors about them already being created. Are these Apple IDs considered personal Apple IDs, or are they managed Apple IDs that do not populate in Apple Business Manager?

as part of the federation process any accounts previously created with your domain will receive notifications that the name is being taken over by the org. the owners of these accounts are given 60 days to willingly surrender the name. any that havent been surrendered at that time will be taken over and added to your org. If you haven't completed the federation and waited longer than the 60 days, its likely the accounts are considered personal accounts.

 

this process doesn't give you access to anything on that account, only the name/email is taken over not the account itself. the account owners are given the 60 days to give the account a different name/email, and if they dont then they're assigned a random one.

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