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Question

Apple Mail app - Want to use configurator to disable threaded email view

  • April 26, 2023
  • 1 reply
  • 7 views

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My org uses the Apple Mail app and I have been having calls from users somehow having threaded email view enabled without their knowledge.

I'm looking for a way to use configurator to disable threaded view.  I have a config profile per user for their email settings, and a default settings profile for every user to get the same baseline system settings.

Will I need to edit each profile, or is there a way I can push a new version of the mail app but they all keep their existing accounts settings, etc?

I have used the configurator before for other apps, I just was unable to search the mail app by bundle ID when I tried a few minutes ago.

 

Any help would be incredibly appreciated.

1 reply

AJPinto
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  • Legendary Contributor
  • April 27, 2023

Are you using Apple Configurator or JAMF Pro to deploy the configuration profile?