I have a 4th gen Apple TV that was assigned to Apple Business Manager via Config 2. From there it was assigned to my Jamf and then I scoped it to a prestage enrollment. When the device boots up it attempts to activate and then jumps over to my remote management and attempts to download a config from my Jamf when the request times out. Any ideas why its not getting what its looking for. Im not even sure where I can find logs to see what is failing.
Question
Apple TV config could not be downloaded during remote management setup. Request Timed Out.
+2Hello, how did you get around this issue? I am currently facing the same problem, and I am not sure what the issue is.
+2I deleted the device from Jamf, rebuilt the pre-stage and waited for the pre-stage to say the sync with the apple servers had updated then re-enrolled the device again. I don't really know if that was all necessary or what actually fixed the issue but it worked after that.
I am facing the same issue, do anyone have any fix for it?
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