Good afternoon,
Prior to this summer, all of our Apple TVs were on various versions ranging between 13.x to 16.x. I went around and updated them all to 16.6 at the time and turned on auto-update so I didn't have to manually do this again for 350+ devices across 11 buildings. However, we forgot to block tvOS 17 along with iPadOS 17 and iOS 17, so about 20% of our fleet updated over the course of two weeks overnight. Not the end of the world, it was working fine.
After awhile though, on tvOS 17 only, the device will lose WiFi connection and will not pick it back up.
Our configuration is simply no remote pairing and always use conference room mode.
In order to bypass this, we have to:
- Internet sharing via USB-C to ethernet to the Apple TV
- Update inventory to make sure it's connecting
- Drop it out of the configuration profile or naming scheme
- Add it back to the network
- Re-adding it to the configuration profile or naming scheme
I usually don't have to do this more than once per device. But it's been a rather annoying occurrence to drive to different buildings to fix this. The way I find these devices before a user submits the ticket is a Smart Group based on if it's inventoried within 24 hours. Once 24 hours pass, I get an automated ticket to look into the device(s). I can usually just cancel the update inventory command and then re-run it and it's fine and drops off the report. When it doesn't, then I know it's a device with this issue.
Does this issue happen to anyone else?
Does 17.1 or 17.2 beta fix this?
