Application Usage reports

I am trying to create a Applications Usage Reports specially for Adobe App, I have tried:

To create a usage report for a group of computers based on applications, you'll need to follow these steps:

First, ensure Application Usage collection is enabled:

1. Go to Settings > Computer management > Inventory collection
2. Click Edit, then the Software tab > Applications
3. Select "Collect Application Usage Information" checkbox

Next, create a Smart Group for your computers:

1. Navigate to Computers > Smart Computer Groups > New
2. Add criteria using Application Title and optionally Application Version
3. Configure operators and values to define your group

Finally, generate the report:

1. Go to Computers > Search Inventory
2. Create or select an advanced computer search with your criteria
3. Click the Reports tab
4. Select "Applications" as the inventory item to base results on
5. Choose your file format and click Download Report

This is jamf instructions and it did not work, when I reached out to support this is what they told me. 

“So this is a limitation we currently have within Jamf. The export will have the application that is installed but it won't show the typical usage data that we see with individual computers.”

Any idea how to get application data besides clicking on each computer and viewing it?