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Big Sur New Accounts

  • June 2, 2021
  • 4 replies
  • 36 views

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I just update some iMacs to Big Sur and I am having trouble pushing a new local account to the computer. I have wiped them and reloaded from scratch and still nothing. I also renewed the MDM profile. Also Deleted the .applesetupdone file. I thought it was my payload so I deleted it an recreated a new config policy. The Admin account works fine but the Standard user doesn't login or doesn't get created. Anyone had issues like this?

Best answer by emptypony61

So I had a  Configuration Profile to setup the account that stopped working after big sur and had to move it to Computer Policy. That got it working again. 

4 replies

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  • Author
  • Contributor
  • Answer
  • July 21, 2021

So I had a  Configuration Profile to setup the account that stopped working after big sur and had to move it to Computer Policy. That got it working again. 


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  • Contributor
  • February 23, 2022

I have this as a computer policy and does not work. Same issue listed above. What is the Home Directory Location for your policy  @emptypony61 ?


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  • Author
  • Contributor
  • February 23, 2022

I have this as a computer policy and does not work. Same issue listed above. What is the Home Directory Location for your policy  @emptypony61 ?


It's been a while and I am fairly sure I had a policy collision on this issue. As it was creating the account in two different policy's once I went with one it started to work.


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  • Contributor
  • March 9, 2022

Found the issue to be I had a policy install a profile photo to that new user location before the new user policy ran.