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Building name reverts after checkin

  • May 5, 2015
  • 2 replies
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I need to update the building names for all of my remote Macs and if I go in and edit them via the "Action" button in the search, they stay, but then at next checkin, they're reverted back to what they were before.

My LDAP servers are configured and work correctly, the machines were recon'd using the username that I'm performing the lookup on now. Inventory collection does perform an LDAP lookup.

I can't seem to find out why this is happening and would love a second brain to help me out!

Best answer by chriscollins

Go into the settings for the JSS and look under Network Organization. Check if there are network segments for that IP range. In network segments you can choose to override the building assignment for a device when it checks in from that network segment.

See this picture:

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  • Honored Contributor
  • Answer
  • May 5, 2015

Go into the settings for the JSS and look under Network Organization. Check if there are network segments for that IP range. In network segments you can choose to override the building assignment for a device when it checks in from that network segment.

See this picture:


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  • Author
  • Contributor
  • May 5, 2015

Agh! Thank you, @chriscollins! I had a network segment that encompassed all my stores.