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BYOD Program with User Enrollment

  • Sep 17, 2022 3:53 PM UTC
  • 2 replies
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I want to add a couple of internal apps to some Freelancers phones but I'm in a bit of a loop trying to create a Personal Device Profile. When I click 'Devices' > 'Personal Device Profiles' I get greeted with 'Configure user-initiated enrollment for mobile devices to continue'. So I go into 'Global Settings' > User-Initiated Enrollment', enable iOS for 'personally owned devices', then go back to Personal Device Profiles and it says 'CANNOT ADD NEW PERSONAL DEVICE PROFILES - When User Enrollment is enabled, you can only delete personal device profiles.'

Am I missing something really obvious here? Feel like I'm just going in circles and not getting anywhere!

2 replies

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  • New Contributor
  • Sep 17, 2022 6:17 PM UTC

Definitely not obvious! This changed in the last few years and the in product messaging could definitely be clearer. 

Personal Device Profiles are deprecated, and replaced with profile-driven User Enrollment. 

The new (as of Jamf Pro 10.17) experience is described pretty well on this page, and the whole guide might be helpful: https://docs.jamf.com/technical-papers/jamf-pro/byod/10.17.0/User_Enrollment_Experience_for_Personally_Owned_Mobile_Devices.html

Hope this helps!


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  • New Contributor
  • Sep 19, 2022 8:54 AM UTC

We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. ConduentConnect.com