+6Anyone have experience with BYOD iPhones and iPads enrolled in Jamf via Profile-based Device Enrollment method? Can you issue a wipe command to factory reset them? This Apple support page indicates yes, you can, but I’m hearing otherwise from some people positing that feature’s not available on Managed devices, only Supervised devices...
https://support.apple.com/en-lb/guide/deployment/dep08f54fcf6/web
+16The question is what OS is now on the device. If you’ve done Profile based on a recent xOS, your mileage may vary.
+6iOS 26 or 27
+16I can’t say I’ve tested this workflow, but from what I deduce from the documentation, you can erase. There’s also the factor of whether or not your Management Service allows it. So, Check your jamf console to see if you can on a test device.
+6What does “Management Service” mean?
+16Management Service is short for Device Management Service, formerly known as an MDM vendor/service. In this case, it’s likely Jamf
+29
I re-tested this today to verify behavior in our environment.
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