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Question

Can't access the Jamf 100 Exam

  • Mar 17, 2020 2:53 PM UTC
  • 7 replies
  • 104 views
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I'm looking to sit the Jamf 100 Exam but when I click the purchase button it takes me to a logon screen and after validating my account it then presents the message:

Unauthorized
It looks like you don't have access to this service.

Is there something special I need to do so that I can book this exam? I can't see that I'm doing anything wrong but if anybody knows why this isn't working I'd be glad to hear it!

    7 replies

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    • joshua_price
    • New Contributor
    • Mar 25, 2020 8:46 PM UTC

    I'm in the same boat - I sent something to Jamf support so I am hopeful they will resolve whatever seems to be the problem

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    • MARTYLEE003
    • New Contributor
    • Mar 25, 2020 8:47 PM UTC

    same thing for me...

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    • jmcateed107
    • New Contributor
    • Mar 28, 2020 6:49 PM UTC

    I hate "me too" posts, but, me too...

    follow-up:

    I really wanted to take the test today so I called support. This is from the email they sent:

    Please use this link to login:
    https://account.jamf.com/CommunitiesLogin#

    Then, select 'Jamf Certified Associate Exam'
    Select 'Login' in the upper right corner
    You should see the exam in the lower left of the screen and it should say 'Enrolled' in the corner. Elect that one.

    I closed all tabs in Safari, then started fresh. Never did see "enrolled", but I was able to login, purchase, take, and pass the test.

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      • JamesJhoung
      • New Contributor
      • Mar 30, 2020 8:39 PM UTC

      It looks like clicking on login from http://trainingcatalog.jamf.com works, clicking on login from https://training.jamf.com doesn't. Redirects you to two different URLs.

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      Good morning! A systems team has fixed this issue. Sorry about the hassle and thank you for bringing it to our attention. If you do see any future issues pop up please reach out to us at support@jamf.com and we'll jump right on it.

      Best,
      Jeremy

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        • vexevir
        • New Contributor
        • Aug 11, 2023 9:29 AM UTC

        Good morning! A systems team has fixed this issue. Sorry about the hassle and thank you for bringing it to our attention. If you do see any future issues pop up please reach out to us at support@jamf.com and we'll jump right on it.

        Best,
        Jeremy


        Unfortunetly it has not been "fixed" yet. As I bought the exam, money was taken out of my account, I got no confirmation that I bought this exam on my e-mail. And it's been 24 hours since I've created a ticket. So no its not fixed.

        Forum|alt.badge.img+9

        Unfortunetly it has not been "fixed" yet. As I bought the exam, money was taken out of my account, I got no confirmation that I bought this exam on my e-mail. And it's been 24 hours since I've created a ticket. So no its not fixed.


        Hi there,

        I'll reach out to directly via email about this.

        Thanks,

        Jeremy 

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