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Casper Focus- Classes not showing up under management tab

  • May 20, 2013
  • 2 replies
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Hi

We are running the latest version of Casper 8.7 but under the Management tab I am not seeing the classes option to use with Casper Focus. We have mobile device management licenses installed and I am able to enroll devices normally. Any ideas as to what could be wrong?

Best answer by ptrimboli

Sorry this was an easy one... the privileges for the users accounts did not have the manage classes ticked by default. I only realised this after I posted this. Hopefully this is helpful to someone that gets caught with the same issue.

2 replies

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  • May 20, 2013

Sorry this was an easy one... the privileges for the users accounts did not have the manage classes ticked by default. I only realised this after I posted this. Hopefully this is helpful to someone that gets caught with the same issue.


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  • New Contributor
  • April 13, 2016

thanks for the tip! i was stuck on this for a bit. @ptrimboli Do your apps/folders turn grey on the home screen after Focus ends/closes?