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"CBORD Mobile Inventory"

  • September 3, 2026
  • 3 replies
  • 85 views

mhend1982
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Hello fellow Jamf Admins,

I would be extremely grateful if anyone has come across this App before (Hospital setting) called, “CBORD Mobile Inventory”. I am trying to add the App Config settings like I’ve done for plenty of our other Apps, but this particular App won’t give me a break. Below is a screen shot of what fields need to be filled out and the App Config I came up with and verified via AI. I am at a loss right now. 

The last thing we want is for our end-users to have to enter the data manually as that would be a nightmare. Any assistance would be very much appreciated. 

App Config I’ve tried (certain fields have been changed for obvious reasons). 

<dict>
    <key>serverURL</key>   (<===== I have also tried “APIURL”)
    <string>https://netmenu4.cbord.com/NetMenuAPI</string>
    <key>appClientId</key>
    <string>xxxxxddddfffcxxxxxxxx</string>
    <key>region</key>
    <string>us-east-1</string>
    <key>userPoolId</key>
    <string>us-east-1_XXXXXXXX</string>
    <key>omniUrl</key>
    <string>https://identity.api.cbord.com/mobile-inventory</string>
 </dict>

 

 

3 replies

dkmansion
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  • Contributor
  • September 3, 2026

Hey ​@mhend1982 
Sorry don’t use the app specifically, However, In my experience the vendor confirming the actual key names is the best route to take.  Sometimes they get creative with the internal Key names or use completely different words than the GUI label....

Additionally, If the developer has not exposed the keys that *CAN be sent by appconfig, nothing will work even if the key is guessed right.

They iOS app developer must expose the variables as NSUserDefaults
I refer new apps i our environment here to get them on board with ‘Enterprise’ config at scale.
 https://www.appconfig.org/ios.html


mhend1982
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  • Author
  • Jamf Heroes
  • September 15, 2026

Thanks, Donald.  That is what is so frustrating. I asked the vendor and their response was, “Our job is not to help you figure out how to configure your MDM.”

Thank you for the other items you posted. I’ll check them out. 


dkmansion
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  • Contributor
  • September 18, 2026

Well That’s a crappy response.  They should want to make it easier for their customers to implement their software in a large environment.

 

I’ve been lucky with a bunch of vendors who were keen on tweaking the app to accept the configs.  A few just wouldn’t do it, but we don’t keep them around for long…

The XML you show looks accurate if those were the key names and since all a strings there is no type mismatch.

 

They only need to tell you what the actual names for the keys are.  Of course they need to have that NSDefaults info in the app itself.  Good luck.  I will keep their name in memory in case this comes up in my org, and will push back before we implement or send that PO. ;D