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ChatGPT App on MDM managed iPads Unable to Install "ChatGPT" JAMF pro

  • August 14, 2023
  • 5 replies
  • 46 views

CLG
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Hi All,

Have anyone tried to install ChatGPT on  MDM manage devices(I'm using JAMF pro )?



When I tap on the installed app I get an error  as below with two options VIew in store or OK

Unable to Install "ChatGPT"
you must purchase this app to install it.
      View in App Store
               OK


I have pushed the app to selected devices it is available in the Self-service and shows as "Reinstall"

This is urgent have to configure this before Wednesday

Help will be much appreciate 

Thanks

Best answer by CLG

Some IPad was fine it got installed although those I pad didn't have the latest iOS update.


There were a few needs to Update the iOS 16.6 and after several restarts, it got installed

It's very random can't give a proper answer but I manage to sort out the issue.



5 replies

MatthewGV
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  • Contributor
  • August 14, 2023

Purchase via VPP and assign to the devices you want. 


CLG
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  • Author
  • Contributor
  • August 14, 2023

Could you explain more?

Normally what I did /do is go to the Scholl manager and purchase the app from there

Then come back to the Jamf Pro (the app will be available automatically )  from there I push for the devices.

 

 


mvu
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  • Jamf Heroes
  • August 14, 2023

In Jamf, did you check off the box to "Assign Content Purchased in Volume"?


CLG
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  • Author
  • Contributor
  • August 16, 2023

In Jamf, did you check off the box to "Assign Content Purchased in Volume"?


Yep it was already checked


CLG
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  • Author
  • Contributor
  • Answer
  • August 16, 2023

Some IPad was fine it got installed although those I pad didn't have the latest iOS update.


There were a few needs to Update the iOS 16.6 and after several restarts, it got installed

It's very random can't give a proper answer but I manage to sort out the issue.