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Clear shared ipads users

  • December 13, 2024
  • 7 replies
  • 118 views

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I remember before the renovation of jamf dashboard there was an option to clear all users on shared ipad.

Now with the new dashboard I didn't find it, can someone tell me where was that option?

Thank you,

Best answer by dletkeman

On Devices > Inventory select the iPads you want to clear users from and then click the More button in the top right.  From the drop down list select "Clear Cache".  This should have the desired effect.

 

7 replies

dletkeman
Forum|alt.badge.img+15
  • Jamf Heroes
  • Answer
  • December 13, 2024

On Devices > Inventory select the iPads you want to clear users from and then click the More button in the top right.  From the drop down list select "Clear Cache".  This should have the desired effect.

 


GregBobbett
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  • Jamf Heroes
  • December 13, 2024

Is this what you're looking for? I found this in Devices > Inventory > click device > sidebar buttons near bottom > Clear Log History.


dletkeman
Forum|alt.badge.img+15
  • Jamf Heroes
  • December 13, 2024

Is this what you're looking for? I found this in Devices > Inventory > click device > sidebar buttons near bottom > Clear Log History.


This won't have the desired effect of clearing Shared Users from iPads.


dletkeman
Forum|alt.badge.img+15
  • Jamf Heroes
  • December 13, 2024

On Devices > Inventory select the iPads you want to clear users from and then click the More button in the top right.  From the drop down list select "Clear Cache".  This should have the desired effect.

 


As a follow up this is documented here:

https://learn.jamf.com/en-US/bundle/jamf-school-documentation/page/Quick_Action_Commands_for_Device_Management.html


Forum|alt.badge.img+5
  • Author
  • Contributor
  • December 13, 2024

It will be nice that the message about clear cache will be more specific with the result:


Forum|alt.badge.img+5
  • Author
  • Contributor
  • December 13, 2024

Is this what you're looking for? I found this in Devices > Inventory > click device > sidebar buttons near bottom > Clear Log History.


Yes, that only clean the login history 😥


Forum|alt.badge.img+1
  • New Contributor
  • October 2, 2025

Is this an only Jafm School thing?  I can’t find an equivalent in Jamf Pro.