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Question

Company Portal register issue- Get the app Error

  • May 20, 2026
  • 3 replies
  • 31 views

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Hello Everyone 

while i am trying to registry any mac device with company portal it is saying get the app popup even device already have the latest company portal app installed, 

If anyone can help me to fix it 

 

Note - it was working as expected two days back 

3 replies

GovindSharma
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  • New Contributor
  • May 21, 2026

Can you please share the complete scenario. How you doing the integration with jamf .

 

Attached the screenshot as well


Shyamsundar
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  • Jamf Heroes
  • May 21, 2026

Please check the azure logs 


mark_mahabir
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  • Jamf Heroes
  • May 21, 2026

We ran into this recently ourselves. We needed either the Microsoft Enterprise SSO Extension or Platform SSO configured: