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Configuration profiles pending and failing

  • Dec 15, 2023 8:26 AM UTC
  • 6 replies
  • 133 views

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Configuration profiles pending and failing
Can update check in normally, but a large number of Configuration profiles pending and failing

6 replies

mickl089
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  • Valued Contributor
  • Dec 15, 2023 8:46 AM UTC

I don't think anyone can do anything with this little information. you have to show the CP, maybe post the error message as well


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  • Author
  • New Contributor
  • Dec 15, 2023 9:51 AM UTC

 


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  • Author
  • New Contributor
  • Dec 15, 2023 9:53 AM UTC

No errors, just waiting


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  • Author
  • New Contributor
  • Dec 15, 2023 10:06 AM UTC

I don't think anyone can do anything with this little information. you have to show the CP, maybe post the error message as well


You can read the answer below


dsavageED
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  • New Contributor
  • Dec 15, 2023 11:36 AM UTC

mm2270
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  • Legendary Contributor
  • Dec 15, 2023 1:29 PM UTC

Are ANY configuration profiles deploying? Or are some working and some aren't? If it's the former, then you likely need to work with whichever team or person manages your network (firewalls, proxy, etc.) APNs is very touchy, and needs to have the proper URLs and ports open for communication on your network, or your Macs simply won't be able to install the profiles. Refer to Apple's documentation on this - https://support.apple.com/en-us/HT210060

If some of your profiles are working, and some aren't, then it's likely some other issue. Also, are the ones that are pending or failing happening across all devices, or just some of them? These are all key things to understand to be able to troubleshoot this.