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Description: I have encountered a persistent issue with Jamf Pro version 10.49. When attempting to edit a 'Distribution Point', upon clicking the 'Edit' button, I am faced with a continuous loading spinner, preventing any further actions. The expected behavior would be for the edit options to appear without any delay or persistent spinning.

Additional Information:

  • Browser version: Chrome, Safari, Firefox in normal and private window.
  • Operating System of Distribution Point : 13.5
  • Network conditions: No conditions

Question: Do you have any idea what might be causing this issue or any suggestions for potential solutions?

@Vincenthesse I'd suggest you look at your JSS logs to see if there's any indication of what's going wrong there, and you should definitely open a support case with Jamf.

If you have SSO enabled, that is likely what is causing the issue. Turn off SSO temporarily so you can adjust the settings, then turn it back on. Apparently this is a known PI.

@Vincenthesse I'd suggest you look at your JSS logs to see if there's any indication of what's going wrong there, and you should definitely open a support case with Jamf.


Hello,
Thank you for your reply. I've already opened a case at Jamf and we're already escalating to the next level. Obviously, it's only on our cloud instance.

Many thanks for your message. Is it about SSO in general or if I go through ?failover, it should work?

Many thanks for your message. Is it about SSO in general or if I go through ?failover, it should work?


I think it's a bug, I had it in the last update and opened a ticket, there is a PI related to it.  Try what @mpermann said with going into settings, toggling off SSO (for me, it did NOT erase my saved settings when I turned it off), make you changes, then toggle it back on.  

 

Just wanted to confirm that turning off SSO and then making the edits works. Thank you!

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