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Question

Crowdstrike install error with macOS Ventura

  • November 8, 2022
  • 10 replies
  • 58 views

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I'm trying to run Crowdstrike on a VM for macOS Ventura 13.0 but it fails to install - when I check the logs in jamf I get this error:
Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled.
installer: The version of macOS is too new.
Does anybody know how to fix this?

10 replies

DBrowning
Forum|alt.badge.img+24
  • Esteemed Contributor
  • 668 replies
  • November 8, 2022

you need to have the installer for 6.45 or higher as that is the version that supports Ventura.  


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  • Author
  • New Contributor
  • 1 reply
  • November 8, 2022

you need to have the installer for 6.45 or higher as that is the version that supports Ventura.  


It's at the latest version already.


DBrowning
Forum|alt.badge.img+24
  • Esteemed Contributor
  • 668 replies
  • November 8, 2022

I'd reach out to CS then as the line "installer: The version of macOS is too new." comes from their installer process.


Forum|alt.badge.img+19
  • Honored Contributor
  • 582 replies
  • November 8, 2022

It's at the latest version already.


What version are you trying to install? v6.45 is the officially supported version, but version back to 6.43 would install on Ventura. 


Forum|alt.badge.img+8
  • Contributor
  • 38 replies
  • November 8, 2022

Check the Sensor Update Policies scoped to the machine.


Forum|alt.badge.img+1
  • New Contributor
  • 1 reply
  • November 25, 2022

I'm also having the same issue.

I updated the Sensor Update Policy in CS to include the latest version 6.48.16103 but I still keep getting: 

Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled.
installer: The version of macOS is too new.
Any ideas?


Forum|alt.badge.img+1
  • New Contributor
  • 2 replies
  • November 30, 2022

I'm also having the same issue.

I updated the Sensor Update Policy in CS to include the latest version 6.48.16103 but I still keep getting: 

Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled.
installer: The version of macOS is too new.
Any ideas?


I get the same thing...did you find a resolution to this?


Forum|alt.badge.img+4
  • New Contributor
  • 7 replies
  • January 6, 2023

I am also having this issue trying to install 6.49.

any resolution someone has found?


Forum|alt.badge.img
  • New Contributor
  • 1 reply
  • January 19, 2023

any updates on this topic, we are having the same issue


Forum|alt.badge.img
  • New Contributor
  • 1 reply
  • January 31, 2023

6.49 is working fine with Ventura 13.2. pls try these versions (OS & Crowstrike)