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Question

Custom Self Service branding no longer applies to icon in notifications

  • June 16, 2026
  • 0 replies
  • 19 views

tintin-ustwo

Has anyone else noticed that custom Self Service branding no longer applies to App Installer / Notification Center notifications?

Environment:

  • Jamf Pro (current version)
  • Self Service 11.28.1
  • macOS Tahoe 26.5.1

What I’m seeing:

  • Self Service branding is configured correctly in Jamf Pro.
  • The custom icon appears correctly in the Self Service UI and as the application icon.
  • However, macOS Notification Center notifications (e.g. App Installer update notifications) show the generic Jamf icon instead of our branded icon.

Some investigation:

  • Notifications appear under Management Action in System Settings > Notifications.
  • CFBundleIconFile for Self Service points to AppIcon.
  • AppIcon.icns appears to contain the generic Jamf icon.
  • Running selfservice branding brand --icon <path> changes the Dock/Finder icon but does not affect notification icons.
  • The behavior appears to be specific to notifications delivered via Management Action, which is how they appear in System Settings > Notifications.

I found a few older discussions from admins reporting the same behaviour and suggesting it might be a bug/regression.

Questions:

  1. Is this expected behaviour in recent Self Service versions?
  2. Is there currently any supported way to brand the icon used for App Installer / Management Action notifications?
  3. If this was a bug, has it been fixed in a newer version?

Thanks!