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Question

DELL Advanced Threat Protection (Cylance) Ayone installed on Mojave??

  • December 18, 2018
  • 5 replies
  • 33 views

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I've trawled around but cannot find the info on the compatible version for Mojave.

We are successfully deploying to HSierra, however, for Mojave, the policy history states that it was installed successfully, however, it aint!

Anyone?

Ta

5 replies

Chris_Hafner
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  • Jamf Heroes
  • December 18, 2018

Yep. Be careful and make sure you are on versions that support 10.14. Which agent are you pushing? We're using agent 2.0.1510.510 and it's perfectly fine. I'm pretty sure that all versions of 2.0.1500.x and better have worked in our environment (under 10.14). I can't remember when 10.14 support specifically began, but I can tell you that 2.0.1490.x is NOT OK on macOS 10.14... like, it won't boot anymore kind of not OK.


Chris_Hafner
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  • Jamf Heroes
  • December 18, 2018

... just in case it's important, I am a Cylance customer, not a Dell Endpoint Security Customer.


aparten11
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  • Contributor
  • December 20, 2018

We have been using agent version 2.1.0 for the Macs on Mojave and it works. Logs do seem to give an error, but it's the only one so far that has actually installed and does indeed check into the management server.


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  • Author
  • Valued Contributor
  • January 10, 2019

Hi all, unning Ver: sudo /Applications/Cylance/CylanceUI.app/Contents/MacOS/CylanceUI -a

Have approved the KEXTS via Config Profile.

Don't seem to be installing the UI... and when I copy it manually, The icon gas a !

Can I ask you where the log files are??

ta


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  • Author
  • Valued Contributor
  • January 10, 2019

we are Cylance customers also..