Skip to main content

I am trying to install CrowdStrike agent on an iPhone (iOS) but keep running into errors. 

Steps taken: 

1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution - Successful 

2. Created a configuration profile for mobile devices. Content Filter payload configured. 
Filter Type - Plugin 

Identifier - com.crowdstrike.falconmobile

Filter WebKit - Unchecked 

Filter Socket - Checked 

Under Custom data, I have key/value mapping I got from CrowdStrike that contains the following key/value pairs: 

user_email$EMAIL
hostname$SERIALNUMBER
skip_legalTrue
cloud_id<REDACTED>
customer_id<REDACTED>
provisioning_token<REDACTED>

The application installs but when I open the application and click "Get Started" I see the following error - Crowdstrike missing deploymeny profile ios. Content Profile does not exist. 

Can someone help? 

Was this ever resolved? We would like to do the same. 

Thanks

Bobby

 


Was this ever resolved? We would like to do the same. 

Thanks

Bobby

 


Hi,

I was able get Crowdstrike app working on an ipad through JAMF.  The information that kabiradvani posted was a starting point but I needed to add in a few items for the Crowdstrike app to successfully and transparently active our JAMF managed ipads.  

Steps taken: 

1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution; Device level and install immediately

2. Created a configuration profile for mobile devices

2a. Content Filter 

  • Filter Name: CrowdStrike Falcon
  • Filter Type: Plugin 
  • Identifier: com.crowdstrike.falconmobile
  • Organization: <information from your Security team managing the Crowdstrike subscription>
  • Socket Filter: Enabled
  • Under Custom data, key/value mapping I got from the mobile config file our Security team generated from the Crowdstrike subscription, contains the following key/value pairs: 
user_email$EMAIL
hostname$DEVICENAME
skip_legalTrue
cloud_id<REDACTED>
customer_id<REDACTED>
provisioning_token<REDACTED>
mdm_device_id<REDACTED>
grouping_tags<REDACTED>
 
2b. Notifications
  • CrowdStrike Falcon + Bundle ID: com.crowdstrike.falconmobile
  • Apple generic + Bundle ID: com.apple.notificationsettings.<REDACTED>
  • Generic Apple + Bundle ID: com.apple.notificationsettings

Reply