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Deploying and installing Adobe CC

  • February 25, 2025
  • 2 replies
  • 77 views
fridA
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We're using Adobe CC (Creative Cloud (all applications) for schools – shared licenses.  Adobe documentation only offers deploying their packages via Jamf Pro. I'd tried to use Jamf School application installers. They work great but this likely fails 'cause the installers are obviously configured as user based licenses.

The configured packages by Adobe admin console could not be installed even when packed with composer. This pkg-files are denied with error "Could not parse XML-file in package".

Is there anybody who's next to this setup?

Do you think this could be solved with a managed configuration via XML file?

 

    2 replies

    Marcia
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    • Marcia
    • Jamf Heroes
    • March 25, 2025

    I've also been working on this same issue.  I'm going to be opening a ticket with them to see if I can get it resolved.  Did you get it to work yet? 

     

    fridA
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    • fridA
    • Author
    • New Contributor
    • March 26, 2025

    Hey Marcia,

    I'd contacted my education partner. They escalated it to Jamf and got the following answer: "We have an internal issue for packages that are failing to parse, this is being worked on. I would suggest hosting the package somewhere on the network and using a script to push these installations through the network as workaround."

    I got this problem 2 years ago with Microsoft office packages. Seems that Jamf got no answer to this function. I think the school version of Jamf doesn't support the kind of packages that send a request to external license servers like Adobe and Microsoft.

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