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Question

Disable Assistive Access on an iPad

  • Nov 13, 2024 6:13 PM UTC
  • 2 replies
  • 210 views

jdlao
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User wants to turn off Assistive Access on an iPad but forgot the passcode. He didn't set the recovery Apple ID so the Forgot Assistive Access passcode option is not appearing. The soltion to disable Guided Access does not work with Assistive Access.  Is there a way to disable it without wiping the iPad? Thanks.

2 replies

AJPinto
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  • Legendary Contributor
  • Nov 13, 2024 6:57 PM UTC

The user forgot the device password, the only path forward is a wipe and load. This is not an MDM problem, but rather a PEBKAC issue.


MrRoboto
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  • Valued Contributor
  • Nov 15, 2024 11:50 PM UTC

Is there an MDM command / profile to prevent Assistive Access from being enabled?