Hello all,
I had a question regarding the insitutional recovery key for a Macbook I'm working with. Why is it that some devices actually have the code and others I have to download the key? I'm working with a MacBook Pro 13-inch 2019, that I need to get in (machine is encrypted) -- I was wondering if there was anyway for me to reset the password with the recovery key I downloaded from Jamf? Thanks! Any input would be appreicated.
if the recovery key has been escrowed within jamf, it should be available in the computer's inventory record; whether the key is personal or institutional. I believe nowadays personal keys are the recommend way nowadays. If I recall correctly, if you enter an incorrect password three times; the GUI will change and an option to use the recovery key will appear. hope that helps.
if the recovery key has been escrowed within jamf, it should be available in the computer's inventory record; whether the key is personal or institutional. I believe nowadays personal keys are the recommend way nowadays. If I recall correctly, if you enter an incorrect password three times; the GUI will change and an option to use the recovery key will appear. hope that helps.
Thank you both!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.