Dockutil issues

Is this the dockutil utility you're referring to?
https://github.com/kcrawford/dockutil

None of the steps you mention sound to me like the process of using dockutil.

Hi @gskibum

I have copied dockutil to /usr/local/sbin and I reference the location in the script.

Without actually seeing the script or launchd plist, I can't be certain, but It sounds like the script is working only for the current user at login, but then not on additional users who log in. Is that correct?

Have you confirmed the LaunchAgent is correctly loading when the next user logs in? You can see a list of loaded LaunchAgents by doing

launchctl list | grep "<launchd job name>"

It should show up, with a 0 exit code in most cases. If you see any code other than 0 it might mean its erroring. I suggest using something like LaunchControl.app to view the job plist and add some error output into it so you can see if there's a problem.
Also, just to check, is the script it calls in a location that is accessible to all accounts that would log in? Its not within a home directory is it?

This is what I use to update the icons...yeah it's a little messy but it works!:

#!/bin/bash

##################
#Script information
##################
#Script: dockutil_Office_2016_Icons
#Purpose: Replaces existing Office 2011 icons with Office 2016 icons for all users



#########
#Variables
#########

SCRIPTNAME="dockutil_Office_2016_Icons"
dockutil="/Library/Application Support/yourfolder/Utilities/dockutil_2.0.2.py"
OUTLOOK2016="/Applications/Microsoft Outlook.app"
WORD2016="/Applications/Microsoft Word.app"
EXCEL2016="/Applications/Microsoft Excel.app"
POWERPOINT2016="/Applications/Microsoft PowerPoint.app"
ONENOTE2016="/Applications/Microsoft OneNote.app"
REMOTEDESKTOP="/Applications/Microsoft Remote Desktop.app"

#########
#SCRIPT
#########

#Remove 2011 icons for all users
"$dockutil" --remove 'Microsoft Outlook' --allhomes --no-restart
"$dockutil" --remove 'Microsoft OneNote' --allhomes --no-restart
"$dockutil" --remove 'Microsoft Word' --allhomes --no-restart
"$dockutil" --remove 'Microsoft Excel' --allhomes --no-restart
"$dockutil" --remove 'Microsoft PowerPoint' --allhomes --no-restart
"$dockutil" --remove 'Microsoft Remote Desktop Connection' --allhomes --no-restart
"$dockutil" --remove 'Microsoft Remote Desktop' --allhomes

sleep 2

#Add 2016 icons for all users
"$dockutil" --add "$REMOTEDESKTOP" --position beginning --allhomes --no-restart
"$dockutil" --add "$ONENOTE2016" --position beginning --allhomes --no-restart
"$dockutil" --add "$POWERPOINT2016" --position beginning --allhomes --no-restart
"$dockutil" --add "$EXCEL2016" --position beginning --allhomes --no-restart
"$dockutil" --add "$WORD2016" --position beginning --allhomes --no-restart
"$dockutil" --add "$OUTLOOK2016" --position beginning --allhomes


#Repeat for User Template - Remove 2011

"$dockutil" --remove 'Microsoft Outlook' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft OneNote' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft Word' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft Excel' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft PowerPoint' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft Remote Desktop Connection' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --remove 'Microsoft Remote Desktop' --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"

#Repeat for User Template - Add 2016


"$dockutil" --add "$REMOTEDESKTOP" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --add "$ONENOTE2016" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --add "$POWERPOINT2016" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --add "$EXCEL2016" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --add "$WORD2016" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"
"$dockutil" --add "$OUTLOOK2016" --position beginning --no-restart "/System/Library/User Template/English.lproj/Library/Preferences/com.apple.dock.plist"

exit 0