Hey Guys,

I already talked to Jamf and got this issue escalated for me. You may want to check if this problem applies to you.

I was trying to enable activation lock through a static and smart group via selecting the group>View>Action>send remote command>enable activation Lock

After talking to Jamf they are aware that it is not accurately reporting if the device has AL turned on in the inventory screen so I was checking with ASM. There I discovered AL was off. I tried it again the same way and the issue persisted. 

If I went to the device>Management>Activation Lock>Enable activation Lock it seems to send out the same command but does enable activation lock. 

To test it I did the same this again with the group command and the device turned it off and could not turn it back on with the same command. I had to go back to the specific device and turn it on again. 

My problem was with a small number of iPads so this wasn’t a huge issue for me, but if you manage lots of Macs and try to enable activation lock with the mass action command you may want to check if it’s working.

Thank you for listening to my PSA!