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Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURL

  • December 10, 2025
  • 1 reply
  • 27 views

zkkt1446
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On a specific device, the “Update Inventory” command is successfully sent and works normally.
However, when the “Renew MDM Profile” command is sent, it fails with the following message:

Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURL

Because of this issue, the device cannot renew its MDM profile, and the expiration date is approaching.
What is causing this problem, and how can it be resolved?

1 reply

ktrojano
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  • Jamf Heroes
  • December 10, 2025

@zkkt1446 Is the date and time correct on the iPad?