+1On a specific device, the “Update Inventory” command is successfully sent and works normally.
However, when the “Renew MDM Profile” command is sent, it fails with the following message:
Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURL
Because of this issue, the device cannot renew its MDM profile, and the expiration date is approaching.
What is causing this problem, and how can it be resolved?
Best answer by ktrojano
+21
+1
Thank you,
it’s been resolved.
Thank you,
it’s been resolved.
How has it been resolved? Thanks in advance.
+1
Thank you,
it’s been resolved.
How has it been resolved? Thanks in advance.
① I turned on the location services and set the time to be configured automatically.
② I performed a forced restart or an OS update.
After doing both, the issue was resolved, but it is unclear which action was effective.
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