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Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURL

  • December 10, 2025
  • 2 replies
  • 91 views

zkkt1446
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On a specific device, the “Update Inventory” command is successfully sent and works normally.
However, when the “Renew MDM Profile” command is sent, it fails with the following message:

Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURL

Because of this issue, the device cannot renew its MDM profile, and the expiration date is approaching.
What is causing this problem, and how can it be resolved?

Best answer by ktrojano

@zkkt1446 Is the date and time correct on the iPad?

2 replies

ktrojano
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  • Jamf Heroes
  • Answer
  • December 10, 2025

@zkkt1446 Is the date and time correct on the iPad?


zkkt1446
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  • Author
  • New Contributor
  • December 17, 2025

@zkkt1446 Is the date and time correct on the iPad?

Thank you,

it’s been resolved.