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Error: myApp.pkg is not available on the HTTP server

  • Jul 20, 2023 6:04 AM UTC
  • 3 replies
  • 225 views

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Hi Everyone,

First time posting here so please forgive any lapses in etiquette! I've recently inherited a Jamf estate at my work place and whilst I've recently been trying to deploy a .pkg out, keep running in to this particular error message and I don't have the skills/knowledge to resolve it so was hoping that one of the gurus here could lend a hand. Payment would be in eternal gratitude.

My Error Message:

Downloading myApp.pkg...

Downloading https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg...

Error: Package was not successfully downloaded. 400

The network connection was interrupted while downloading the package from https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg. Attempting to reconnect...

Downloading myApp.pkg...

Downloading https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg...

Error: Package was not successfully downloaded. 400

Error: myApp.pkg is not available on the HTTP server.

 

Steps I've taken so far to try to resolve

- Clearing out the JAMF download folder with

sudo rm -rf /Library/Application Support/JAMF/Downloads/*.*

 

- Changing permissions on the .pkg with 

sudo chmod -R 755 /path/to.pkg

 

- Rebuilding the package

 

- Uploading from server instead of local machine (was getting desperate at this point)

 

- Deleted and recreated policy

 

I'm currently out of ideas, so any input would be appreciated. 

 

Thanks Everyone!

3 replies

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  • Valued Contributor
  • Jul 20, 2023 10:07 AM UTC

Which Version of Jamf Pro do you use? Did you Update the Jamf Server recently?

How did you upload the PKG to the Jamf Server, via Jamf Admin, Web-Browser?

How large is the PKG file?


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I'm experiencing the same issue upgrading from 10.41.1 to 10.46.1 ---  I have been reluctant to go further in my upgrades until I can resolve this issue, even though 10.49 just released...

Any suggestions from the community would be helpful...


peak_sleep
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  • New Contributor
  • Mar 23, 2024 5:25 AM UTC

I have this same problem. Were you able to find a solution?