The user is unable to elevate their privileges to an admin role using Self Service / Jamf Connect.
When attempting to elevate, the following notification is displayed:
Jamf Connect
A change in the system time has been detected.
For more information, please contact your administrator.
I verified that:
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Date and time are set to automatic
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Time zone is set correctly
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No manual time changes were performed by the user
Despite this, Jamf Connect continues to block privilege elevation.
Relevant Jamf Connect logs indicate a time-tampering detection event
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: temporary admin reason: Installation de logiciel
Timestamp: 2026-02-10 09:35:29 +0000, Sender: JCDaemon, subsystem: com.jamf.connect.daemon, Process: JCDaemon, Category: PrivilegeElevation, Contents: user is blocked from further elevations due to system time tampering
Timestamp: 2026-02-10 09:35:29 +0000, Sender: JCDaemon, subsystem: com.jamf.connect.daemon, Process: JCDaemon, Category: PrivilegeElevation, Contents: Couldn't change user privileges: Time tampering detected.
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: error trying to grant temporary admin to: user, Time tampering detected.
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: biometric authentication failed: Time tampering detected.
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: Error checking if user is admin: L’opération n’a pas pu s’achever. (Foundation._GenericObjCError erreur 0.)
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: User account can request for admin privilege session
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: Error checking if user is admin: L’opération n’a pas pu s’achever. (Foundation._GenericObjCError erreur 0.)
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: User account can request for admin privilege session
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: Error checking if user is admin: L’opération n’a pas pu s’achever. (Foundation._GenericObjCError erreur 0.)
Timestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: User account can request for admin privilege session