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Error when trying to downloading Big Sur

  • November 28, 2020
  • 4 replies
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I get an error when I try to download Big Sur from both Terminal and directly from the App Store. The error is "Update not available | The requested version of macOS is not available because this update is managed by your system administrator. I did have an App Restriction but I remove that and make sure to run a recon. Anything else I'm missing?

Best answer by sdagley

@mwu1876 That message would indicate you have a Configuration Profile installed with a Restrictions payload configured to defer software updates

4 replies

CSCC-JS
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  • Valued Contributor
  • November 29, 2020

Did you try running this command?

sudo jamf manage


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  • Author
  • Valued Contributor
  • November 29, 2020

yeah, tried that. no luck. Going to setup a couple other machines to test.


sdagley
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  • Jamf Heroes
  • Answer
  • November 29, 2020

@mwu1876 That message would indicate you have a Configuration Profile installed with a Restrictions payload configured to defer software updates


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  • Author
  • Valued Contributor
  • November 29, 2020

Ah, thanks! I looked in the Software updates section but not the restrictions.