I have a user who reports he is unable to boot into the Utility menu by holding Command + R on bootup. Is this a feature of Jamf? I have always been able to re-format when enrolled on my test machine but thought I would double check to see if there is an exclusions list users need added to to enable them to factory reset their Macbook. I searched around online and the forums here at JN prior to posting but didn't see anything related.
Thanks!