In our environment, when a user calls the Help Desk for a recovery key, it is given over the phone. We've used another FV2 product (Symantec Endpoint Encryption) and prior to that PGP. With both products, when a Help Desk analyst retrieves the recovery key, it is automatically rotated, so the user can only use it one time and doesn't put it on a post it note on their desk.
With JAMF FV2 management, this does not happen automatically, although there is a policy to 'manually' rotate the recovery key. Does anyone else see automatic key rotation as a need or do you use a different workflow?