We have run into a situation where closing the lid on a Mac Book Pro or even just setting the device to sleep is resulting in a machine that cannot be recovered without holding down the power button.
I’ve looked for changes that might be causing this but the only thing I changed (and have now disabled) was an extension attribute that was reporting PlatformSSO status.
OS impacted are Tahoe, Sequoia and Sonoma generally on latest versions.
If anyone has any clues on which logs might reveal why this is happening or to help understand what a fix might look like, that information would be gratefully received.
