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Question

"Force install date" not forcing the update to install on iPads

  • Jul 25, 2025 5:45 PM UTC
  • 2 replies
  • 176 views

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I manage several dozen iPads using Jamf Pro.  I have a restriction set to only allow OS updates after they are 30 days old.  Once the 30 days are up, I manually push out the update using the “Download and schedule to install” option, setting the “Force install date” one week in the future and selecting the specific version I want installed.  What I am seeing is that when the “Force install date” comes around, the update is not forced, but the user is allowed to continue using the iPad without updating the OS.  I expected them to be “forced” to update when this date happens.  Does “force” have a different meaning here?  What am I missing?  Also, if I choose “Download and install” it does not force the user to update the OS either.  Thanks for any insight.  I’m new to this world.

2 replies

mvu
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  • Jamf Heroes
  • Jul 25, 2025 7:03 PM UTC

Are you on Jamf Pro 11.8.1?

Can you try going here, toggline off the new feature? Then toggle back on?

Try your DDM Scheduled update again ...

 


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  • Author
  • New Contributor
  • Jul 29, 2025 9:33 PM UTC

Yes, we’re on the 11.8.1 version.  I went to my administrator and he was able to turn the “Use new feature” off and on again.  I do not have access to it at the site level.  This seems to have solved the issue.  Thanks!