I manage several dozen iPads using Jamf Pro. I have a restriction set to only allow OS updates after they are 30 days old. Once the 30 days are up, I manually push out the update using the “Download and schedule to install” option, setting the “Force install date” one week in the future and selecting the specific version I want installed. What I am seeing is that when the “Force install date” comes around, the update is not forced, but the user is allowed to continue using the iPad without updating the OS. I expected them to be “forced” to update when this date happens. Does “force” have a different meaning here? What am I missing? Also, if I choose “Download and install” it does not force the user to update the OS either. Thanks for any insight. I’m new to this world.
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Are you on Jamf Pro 11.8.1?
Can you try going here, toggline off the new feature? Then toggle back on?
Try your DDM Scheduled update again ...
Yes, we’re on the 11.8.1 version. I went to my administrator and he was able to turn the “Use new feature” off and on again. I do not have access to it at the site level. This seems to have solved the issue. Thanks!
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