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Formatting email issue on VPP Notifications

  • August 26, 2019
  • 2 replies
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Hello,

I enabled email notifications for VPP applications, when no more licenses available or when an item is removed from the App Store.

When I receive the email, we see the HTML tags.

Do you have the same formatting issue on body of email notifications for VPP Applications ?

I don't have this problem on all other types of notifications sent by our Jamf server.

I'm using version 10.14.0 of Jamf Pro

Thanks for your help

Best answer by asiedentopf

Yup, I've been getting these like this for months. I called Jamf support and they said it's a known issue and they're working on it. We're a fairly new customer. This does not instill confidence when they can't figure out to send a simple message in text.

2 replies

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  • New Contributor
  • Answer
  • August 27, 2019

Yup, I've been getting these like this for months. I called Jamf support and they said it's a known issue and they're working on it. We're a fairly new customer. This does not instill confidence when they can't figure out to send a simple message in text.


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  • Author
  • Valued Contributor
  • August 27, 2019

@asiedentopf Thank you for your answer.

It's not a very serious problem and I think that resolves very quickly by Jamf staff.