Our company is moving to Freshservice. Working on a policy to push the Freshservice agent to all our Macs. The Agnet is a pkg file and that installs fine but I can't figure out how to make it reference the json file for the registration key and account info. I tried using Composer to create a custom pkg but it flat out doesn't work. Any assistance would be appreciated.
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Freshservice Agent install with json file.
+7Best answer by SmilieK
This is how I solved it with a site I worked with.
Put all 3 files in composer and then in postinstall, run both installers in the correct order.
+5i'm trying to install the fershservice agent same method mentioned and tried other methods but it keeps failing ... it started happening in Sequoia, any idea what is it going? does it work for you guys?
Hello Sir!
I know this is not much help but now that the built in "App" for Jamf syncing in FreshService has been rebuilt and is more stable we moved away from the deployment of the actual discovery agent. I recc you go that route if you can. You can find the app within FreshService its an integration of sorts and will update records for a system(s) as a Jamf Inventory is ran.
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