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Question

Getting an error installing Dockanchor with Installomator

  • November 13, 2025
  • 2 replies
  • 27 views
M
Forum|alt.badge.img

Created label for the installation of Dockanchor :
dockanchor)
name="DockAnchor"
type="zip"
downloadURL="$(downloadURLFromGit bwya77 DockAnchor)"
appNewVersion="$(versionFromGit bwya77 DockAnchor)"
expectedTeamID="4XW3W377NX"
;;

 

I am getting the following error :

Script result: 2025-11-13 15:44:54 : REQ : : shifting arguments for Jamf 2025-11-13 15:44:54 : INFO : dockanchor : setting variable from argument NOTIFY=silent 2025-11-13 15:44:54 : INFO : dockanchor : Total items in argumentsArray: 1 2025-11-13 15:44:54 : INFO : dockanchor : argumentsArray: NOTIFY=silent 2025-11-13 15:44:54 : REQ : dockanchor : ################## Start Installomator v. 10.9beta, date 2025-08-07 2025-11-13 15:44:54 : INFO : dockanchor : ################## Version: 10.9beta 2025-11-13 15:44:54 : INFO : dockanchor : ################## Date: 2025-08-07 2025-11-13 15:44:54 : INFO : dockanchor : ################## dockanchor 2025-11-13 15:44:56 : INFO : dockanchor : Reading arguments again: NOTIFY=silent 2025-11-13 15:44:56 : INFO : dockanchor : BLOCKING_PROCESS_ACTION=tell_user 2025-11-13 15:44:56 : INFO : dockanchor : NOTIFY=silent 2025-11-13 15:44:56 : INFO : dockanchor : LOGGING=INFO 2025-11-13 15:44:57 : INFO : dockanchor : LOGO=/System/Applications/App Store.app/Contents/Resources/AppIcon.icns 2025-11-13 15:44:57 : INFO : dockanchor : Label type: zip 2025-11-13 15:44:57 : INFO : dockanchor : archiveName: DockAnchor.zip 2025-11-13 15:44:57 : INFO : dockanchor : no blocking processes defined, using DockAnchor as default 2025-11-13 15:44:57 : INFO : dockanchor : name: DockAnchor, appName: DockAnchor.app 2025-11-13 15:44:57 : WARN : dockanchor : No previous app found 2025-11-13 15:44:57 : WARN : dockanchor : could not find DockAnchor.app 2025-11-13 15:44:57 : INFO : dockanchor : appversion: 2025-11-13 15:44:57 : INFO : dockanchor : Latest version of DockAnchor is 1.5 2025-11-13 15:44:57 : REQ : dockanchor : Downloading https://github.com/bwya77/DockAnchor/releases/download/1.5/1.5.zip to DockAnchor.zip 2025-11-13 15:44:58 : INFO : dockanchor : Downloaded DockAnchor.zip – Type is Zip archive data, at least v2.0 to extract, compression method=store – SHA is 03fd40bafbff44fd1351d37fa1a9bbb89ee4ed7e – Size is 476 kB 2025-11-13 15:44:58 : REQ : dockanchor : no more blocking processes, continue with update 2025-11-13 15:44:58 : REQ : dockanchor : Installing DockAnchor 2025-11-13 15:44:58 : INFO : dockanchor : Unzipping DockAnchor.zip 2025-11-13 15:44:58 : INFO : dockanchor : Installomator did not close any apps, so no need to reopen any apps. 2025-11-13 15:44:58 : ERROR : dockanchor : ERROR: could not find: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/tmp.QNukDKoMMI/DockAnchor.app 2025-11-13 15:44:58 : REQ : dockanchor : ################## End Installomator, exit code 8

    2 replies

    h1431532403240
    Forum|alt.badge.img+6

    Hi @mrgoal00,

    I downloaded and inspected the zip file - the issue is the archive structure. The 1.5.zip contains:

    1.5/
    1.5/DockAnchor.app/
    1.5/DockAnchor.app/Contents/
    ...

    The DockAnchor.app is nested inside a 1.5/ subdirectory. Installomator expects the .app bundle to be at the root level of the archive, so it fails to find it (exit code 8).

    Recommendation:

    Open an issue on the DockAnchor GitHub repository asking the developer to adjust the release packaging so the zip contains DockAnchor.app directly at the root level, without the version subdirectory. This is the standard convention for macOS app distribution that works with tools like Installomator.

    Jared_Y
    Forum|alt.badge.img+14
    • Jared_Y
    • Jamf Heroes
    • January 14, 2026

    You could also try:

    dockanchor)
        name="DockAnchor"
        type="zip"
        downloadURL="$(downloadURLFromGit bwya77 DockAnchor)"
        appNewVersion="$(versionFromGit bwya77 DockAnchor)"
        expectedTeamID="4XW3W377NX"
        appName="${appNewVersion#v}/DockAnchor.app"
        ;;

    In my testing the app failed to install with Installomator because it is not signed/notarized correctly and Gatekeeper blocked it.

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