I am getting the same response

I've been experiencing the same issue. Anyone have any luck with this?

You need to turn on the service on the G Suite admin SAML App. It's not automatically turned on for the organisation and you need to turn it on or else it doesn't work.

Another useful tip for others encountering this error and then having issues signing in to the Jamf Pro Server using SSO - create a new standard user with admin privileges with the username being the email address associated to your gmail account - boom, you can login using sso to the server with admin rights.

Popping this back up again, it appears the only Self Service for JAMF is the IOS app. Is there more information on the Desktop app?

Bringing this back up, for anybody following the guide and not paying attention like me, make sure you change the instancename of https://instancename.jamfcloud.com/saml/metadata  to your actual instance name. And make sure your users in jamf have the same email set up there as the one they will try and login with.