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How to remove com.apple.webapp association?

  • March 18, 2026
  • 12 replies
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raddy684
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I was creating a configuration profile to setup a webclip that redirects to a URL. I accidentally put a name for the bundle ID: com.apple.webapp with an XYZ name and now Jamf has made that association and has changed or plugged in that XYZ name into all my other profiles that have that bundle ID. This created a bunch of orphan icons on a test device I was working on. 

How do I remove remove that? I am working to remove that bundle ID in all my Restrictions profiles, and will have to reset my devices. SOS! I am new to jamf, so def learning as I go. 

Best answer by Chubs

@raddy684 So the resolve is this….

Remove all of those that you have from every profile you have.  Completely.  Save the profiles.

Then go back and add it back.  It won’t populate.  The issue for us is that we have hundreds of profiles with this in it. 😑

12 replies

raddy684
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  • March 18, 2026

@Chubs Would you be able to help me out on this one? 


Chubs
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  • Jamf Heroes
  • March 19, 2026

@Chubs Would you be able to help me out on this one? 

Honestly I haven’t found a way to do this just yet. Someone set ours to say “Microsoft teams” and it drives me crazy. It doesn’t affect anything from what I can tell, only really a placeholder as we use this for an “allowed app”. 
 

the webclip shouldn’t prompt for a bundle ID? I’m trying to understand what’s happening in your scenario. 


raddy684
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  • March 19, 2026

@Chubs - Thank you for your response. That’s exactly what’s happening what you explained. When I was setting the web clip to be allowed in the App > Restrictions payload, I unintentionally put a name for that bundle ID as Jaspr. It’s not prompting for anything at this point. It just makes it confusing for the end-user because now they see this web clip icon with the name Jaspr. 

Right now for my iPads in production that are locked down to just a web clip, they are able to open it in Safari because I’ve allowed Safari. The original webclip payload for those production iPads don’t appear at all because I’ve removed it as it would replace the icon or name with Jaspr making it confusing for my users. 

That program will be ending end of this month so I have until then to figure out how to remove that association in Jamf all together so when I setup new iPads next month for another program that I don’t run into this issue. I realize that I should have just left the name field box blank and just leave the bundle ID filled out with com.apple.webapp. 

I hope this makes sense. 


Chubs
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  • Jamf Heroes
  • Answer
  • March 19, 2026

@raddy684 So the resolve is this….

Remove all of those that you have from every profile you have.  Completely.  Save the profiles.

Then go back and add it back.  It won’t populate.  The issue for us is that we have hundreds of profiles with this in it. 😑


raddy684
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  • March 19, 2026

Ok! I’ll do that in the coming weeks. Thank you so much, I really apprecaite it. 


Chubs
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  • Jamf Heroes
  • March 20, 2026

Ok! I’ll do that in the coming weeks. Thank you so much, I really apprecaite it. 

So here’s what I found out.  This is being stored in this part of the Jamf Pro database: searchable_app_cache

You can put a ticket in with Jamf Support to have the name for com.apple.webapp removed from that table entry and boom fixed. That’s what I had to do.


raddy684
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  • March 20, 2026

That would be amazing!! I’ll reach out to them. Thank you so much. 


raddy684
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  • April 17, 2026

Update: I was able to remove all the incorrect name associations to the bundle ID on all my configuration profiles, and then under Restrictions > Apps I renamed the bundle ID to the correct “Web Clip” name. That cleared out all the old names and fixed it on all my profiles!

Thank you ​@Chubs for the suggestion. 


Chubs
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  • Jamf Heroes
  • April 17, 2026

@raddy684 I just had jamf remove the name completely.  No need in having com.apple.webapp having a name 😁


raddy684
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  • April 17, 2026

@raddy684 I just had jamf remove the name completely.  No need in having com.apple.webapp having a name 😁

I asked and they said they couldn’t 😏 so I just followed your suggestion which worked anyway 😄


Chubs
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  • Jamf Heroes
  • April 17, 2026

@raddy684 I just had jamf remove the name completely.  No need in having com.apple.webapp having a name 😁

I asked and they said they couldn’t 😏 so I just followed your suggestion which worked anyway 😄

Ooof well they can….. as they did mine.  Just have to push hard?  Don’t know - I know they were somewhat reluctant to do that though.


raddy684
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  • April 17, 2026

I guess..either way it’s all working out now. I appreciate it!! :)