Hello,
we have several iPads at school which were purchased before using jamf as MDM.
I now want to enroll them into jamf using Apple Configurator. After following the steps described in jamfs support documents (https://learn.jamf.com/de-DE/bundle/jamf-school-documentation/page/Apple_Configurator_2_Enrollment.html) I am now stuck when trying to select one of our prepared Automated Device Enrollment Profiles in jamf.
Here's what I did:
- Enroll the device via Apple Configurator using a blueprint as described above ✅
- Change the MDM server of the device in Apple School Manager from Configurator to our jamf server ✅
- Device shows up in device inventory now, is marked as supervised and can be managed ✅
...but...
The device does not show in the list of devices when I click on "devices - automated device enrollment profiles". And since I know no other way to do so, I now cannot select a different enrollment profile from one of our prepared profiles inside jamf, I am stuck with the profile I used with Apple Configurator.
I even tried to reset the device from within jamf, however, then the whole enrollment became deleted and the device was unsupervised again.
What am I doing wrong/missing here?
Thank you very much!
Florian