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I renewed the push certificate too late, how do I re-enroll all our iPads?

  • May 2, 2022
  • 3 replies
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I apologize if this was answered already elsewhere, but most of the answers I saw looked MacOS related, not iOS. 

I somehow missed the expiration for our apple push certificate, so by the time I renewed it the old one was no longer valid. When I renewed it, I saw a message that because the old one had expired, I wouldn't be able to use that to push commands to our currently enrolled devices. 

So, I assume I'll need to touch each device to solve my blunder. What exactly do I need to do? These were all enrolled via DEP initially. 

If not for the need to update the DAC app for AP testing, I would just wait for the summer and factory reset all of them. If I could at least do 20 of them that would get me through AP testing next week. 

Thanks

Best answer by bhouseward

Thanks Steve, I saw that post but it looked like it was MacBook specific, not for iPads. 

 

However, it turns out I made a similar error to others and used the wrong AppleID to renew the certificate, so the issue wasn't so much that it was expired. Once I used the correct AppleID all the iPads came back like lost little sheep :)

 

    3 replies

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    • steve_summers
    • Valued Contributor
    • May 3, 2022

    @bhouseward here is a link to a post (and there are a few) of others who posted a similar question on Jamf Nation.  https://community.jamf.com/t5/jamf-pro/expired-push-certificate-and-re-enrollment/m-p/236210

     

    I feel like you'll have to re-enroll the devices.  I hate that for you.   

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    • bhouseward
    • Author
    • Contributor
    • Answer
    • May 3, 2022

    Thanks Steve, I saw that post but it looked like it was MacBook specific, not for iPads. 

     

    However, it turns out I made a similar error to others and used the wrong AppleID to renew the certificate, so the issue wasn't so much that it was expired. Once I used the correct AppleID all the iPads came back like lost little sheep :)

     

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    • steve_summers
    • Valued Contributor
    • May 3, 2022

    Thanks Steve, I saw that post but it looked like it was MacBook specific, not for iPads. 

     

    However, it turns out I made a similar error to others and used the wrong AppleID to renew the certificate, so the issue wasn't so much that it was expired. Once I used the correct AppleID all the iPads came back like lost little sheep :)

     


    Oh. Nice!! That’s good to know. --


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    Steve Summers
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