Hi,I have a problem with my patch management. Most of the software that I am patching via the management has only under 10% of the computers on the latest version with most of them scattered across many different versions. How can I remedy this? My current settings for the Patch Policies are:Distribution method: Make available in SelfServiceUpdates deadline: 7 daysGrace period: 15 minutesShould I use different settings or is the problem somewhere else. Some of the Software is installed on hundreds of Macs.

Hi all,I've been searching and researching if the lockdown status can be retrieved by JAMF and I haven't found anything about it.Do anyone know if it's possible to list this status via JAMF? 

I have a FileMaker Pro Server 16 setup (which is suppose to support REST API).I have a cloud version of JAMF Pro. I would like to use REST to GET mobileapplications data from the JSS to FileMaker. Has anyone done this? I am hoping to learn, but it is going slow. I can see how to get the JSON data from the JSS https://myserver.com/api but I cannot figure out how to do this within FileMaker. Anyone want to assist?

I am trying to create a PLIST file that has nested Keys.  I have tried to use Default Writes, PUtil and Plistbuddy.  Below is what I am trying to accomplish in the plist file. Can someone please assist in the command to get this to work. <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN""http://www.apple.com/DTDs/PropertyList-1.0.dtd">‹plist version="1.0">‹dict>           <key>DC</key>            ‹dict>                           <key>FeatureLockdown</key>                           ‹dict>                                            <key>bEnableGentech</key>   

Anyone else using JAMF school seeing scripts getting stuck at "installed" ? It seems like the majority of my devices are unable to execute scripts right now, even stuff like echo "blah"  gets stuck on "installed" status, this persists across reboots and multiple devices running ventura. Anyone else seeing this

Yesterday I noticed that I am unable to download VPP Apps via Self Service. My users get an instant error when they try to install a VPP App. I did some further investigation an I found some more strange behaviour:#1 Trying to add a new VPP App in Jamf pro. Computer -> Mac Apps -> Add new App -> searching is ok and it will list me items. But when I try to add an App it will result in a timeout#2 I tried to renew the VPP token. When I try to upload it in Jamf Pro Settings I get 500 error. Any ideas?Kind regardsMarc

Hi,the preview of the following post seems to be the topic, I am searching for, but on opening it, I get an error with ID: 5642DCC6. So I open a new one.https://community.jamf.com/t5/jamf-school/unsorted-display-of-apps-by-app-hiding-locking-in-jamf-teacher/m-p/292371After setting app restrictions in the teacher and releasing it manually or automatically after a time period the order of all other apps - also private apps - is not the same as before.Has anybody the same issues and maybe knows how to prevent this?Jamf support is not directly available to us and our reseller can not help in this case.Thanks in advance.

  We manage less than 10K Macs, and are seeing 503s weekly. It sounds like we're not the only ones either. 

We are in the process of migrating from an on-premise JAMF instance to a cloud one. Not surprisingly, the cloud instance is running a slightly newer version of JAMF than we are (being a university, we try not to do upgrades except during the summer).My problem is, using the JAMF binary from the cloud server, which reports itself as version 11.3.2, all the install-related verbs are just gone. When googling, I don't find anybody screaming about this, so I can only assume that what I'm seeing is not right. But when I do "jamf help", the list of verbs skips from "help" to "launchSelfService". Nothing even beginning with the letter I.There don't appear to be a new set of verbs to replace the install functionality.Especially weird: the uninstall verb is still there!Anyone know what's going on? Is it just me? (Please say it's just me.)Thanks,Lisa.

Hi, folks. I'm trying to create a default home screen layout for iPads, to be applied during enrollment. These are single-user iPads and the general goal is to provide sensible defaults without locking anything down. Unfortunately, the "Home Screen Layout" configuration profile payload locks down the home screen (and dock) completely so the user cannot make any modifications. They can't even move the apps they download from the app store on their own. This would make sense if we were providing these iPads as kiosks for multiple users, but it makes no sense for single-user devices. Is there any way to set a default without locking out user changes? I tried applying and then removing the profile, but when I remove it, the home screen reverts to the default state. According to Apple’s documentation (https://developer.apple.com/documentation/devicemanagement/homescreenlayout), “On iOS, this layout is locked and can't be modified by the user.” So I realize this

I thought one of the benefits the Jamf Cloud Services Connection was supposed to provide was the ability to finally manage the icons we've uploaded for self service. If it's there, I'm not seeing a way to do that. If it's not there, is that ever going to be a thing? 

Hi everyone! I am the IT responsive person at a primary/secondary school at Spain. We have 100 managed iPADs.I've recently moved from Cisco Meraki to Jamf School.I'm experiencing a problem with certain Apps automatic installation.For example, Bee-Bot and Blue-Bot Apps.Bee-Bot was added to the JAMF account and installed without any problem, but when I try to install Blue-Bot for all the iPADs, an error message is displayed at the iPADs screen. It says: "This Apple ID is not valid to purchase content". I don't know how is the exact translation to english since we received the error message in spanish.So the App is not being installed.I tried adding 200 licenses of Blue-Bot first at Apple Shool Manager, but nothing changed.Please, any idea that could help? Thank you!Jose

Hello,I am just want to know that why I'm experiencing an issue with SSO via Azure. After configuring the connection as described here: Tutorial we have the following situation: - Logon via the "Test connection"-Button from inside the AAD Application Configuration works as expected. The user is directly signed in and reaches the JamF Pro Dashboard- - Login via Jamf Pro Login (jamfcloud.com) simply redirects to the JamF Pro Logon Page. Is there anything which needs to be done to enable JamF Pro to identify, that the user trying to connect is expected to be a SSO-User? Any hint would be warmly appreciated. PartyCityFeedback Survey 

Hey, guys. I'd like to disable New Teams in our environment, at least until we can test properly for stability and features. seems this is auto-installing on our Macs. We were able to disable New Outlook (and the toggle in classic Outlook), when that became a thing via config profile and 1 key setting. I have looked, and have not been able to find, a schema for teams. Is there something I'm missing? Below is key that was used for Outlook. Thanks in advance. <key>EnableNewOutlook</key> <integer>0</integer>

Hey everyone, I notice that on one of our tests machines in the policy logs it shows that there are two deps running. I looked at one of them in the policy and I see it is scoped to a smart group. Would it be easy as removing the scoped smart group and have it only scoped to one DEP?How can I have only one DEP run? 

Hello everyone,We are currently testing Jamf Connect and we notice on 3 test devices that my name"Murad Jafarly" keeps being created as a folder automatically upon login to the device. We are unsure as to why that is happening. Has anyone seen this before? And if so how can I resolve it?One of the photos should just be the admin folder > stevefosterSecond photo should just be the admin folder > mjafarly  

HI we face the issue to install Forcepoint on our Macs, but I can't even install it myself via command line because the HD is read only.So deploying it an masse is even more tedious Anyone out there who has been able to install it on Catalina, and wants to share how? any help is appreciated

Running a managed MBP and iMac and was wondering what a simple solution would be to backup my machines. I realize most of my data is in iCloud (and the cloud) but as of late I've had to reinstall my apps and it's a royal pain - even though some of then were on the App Store some were not and one has to hunt down old serial numbers and find the actual place where you can download the software. I know there is the update feature using firewire cable but I will need to do a fresh install as it's a new MAC.I'm thinking a simple TimeMachine backup may be ok, was wondering if superduper  (I don't really need a notable backup) would be ok too as I've used that before. I know these backup solutions work great but was wondering how adding the whole managed computer / Jamf thing into the mix would effect these backup strategies?  

I'm looking for a way to create a webclip for a specific site to deploy to a mac.  Some of our users have moved from ipads to macs and I would like to still provide the webclips we have pushed to their iPads for consistency.  It looks like there might be a way to create it and deploy to the dock.  Also saw some mention of Fluid - but not sure that is an option that can be deployed.

Hi,I'm preparing deployment of the admin-by-request tool Privileges (https://github.com/SAP/macOS-enterprise-privileges), but I've run into a snag when I try to install it via Jamf.So, the package that I've made has the .app, the LaunchDaemon and the PrivilegedHelperTool, all according to the documentation, and they all install fine. But when I run it the first time, I get the following prompt asking me for adminstrator credentials to install the PrivilegedHelperTool again: If I enter them, it works as expected, but the problem is that I want a standard user to be able to install this without entering any admin credentials.Has anyone encountered this problem? I don't understand why it wants to install it when I've already pre-installed it via my package.

Hello, I believe I do soemthing wrong here:1. Installed fresh Linux 8.8 2. Installed java 11 devel3. Installed MySQL 8.36 4. run jamfproinstaller and: [2024-03-14 09:49:18]: Installing...[2024-03-14 09:49:18]: Starting Tomcat Installation...[2024-03-14 09:49:18]: Detected previously installed Tomcat...[2024-03-14 09:49:18]: Upgrading Tomcat service...[2024-03-14 09:49:18]: Reloading system daemon...[2024-03-14 09:49:18]: Enabling Tomcat to run at startup...[2024-03-14 09:49:18]: Copying backup of Tomcat (/usr/local/jss/tomcat) to /usr/local/jss/backups/tomcat/2024-03-14_09-49-18...[2024-03-14 09:49:20]: Copying Tomcat files...[2024-03-14 09:49:20]: Setting permissions...[2024-03-14 09:49:20]: Restoring /usr/local/jss/tomcat/conf/*.xml...[2024-03-14 09:49:20]: Transforming the server.xml...[2024-03-14 09:49:22]: Transforming the web.xml...[2024-03-14 09:49:23]: Restoring /usr/local/jss/tomcat/.keystore...[2024-03-14 09:49:23]: Restoring /usr/local/jss/tomcat/bin/sete

Hello Nation!Coming across a weird Jamf bug where some devices are having their user and location information disappear. For context, we fill in this information manually upon enrolling computers. Has anyone seen anything like this in their environment before and if so how did you deal with it?Thanks in advance!

Hi All, I wanted to share this with you, it's a bookmarklet. https://pro4tlzz.github.io/JamfHealComputer.htmlFollow the instructions on the page to add a button to redeploy the Management Framework on a computer device. If you like saving Jamf Policies / Smart Groups as XML then this may interest you as well https://pro4tlzz.github.io/ExportJamfObjectsXML.html Enjoy

Hi Everyone, Today's crisis is related to VMware Fusion. We have version 8.5 installed, however, we are finding out the license we used to install it is expiring in 5 days. We are working directly with VMware to acquire a new license to use on our Macs. The question is, does anyone know of an easy way to package up or push out the new license without the need of repackaging Fusion? Thankfully, this is only affecting a handful of our Macs. Thanks in advance.

We are pretty new to Jamf and still trying to understand the scripting.  We have a renamecomputer script that we got as part of our onboarding for computers.  Was working great till we started sending in the department on the user from Okta.  So now the naming is off.  I am pretty good at Powershell and C#, but bash scripts I am struggling with.  Is there way in a bash script to look up a department value in like a switch statement?example if the department is "IT", then can you do something like this?switch (department)case "irs":     value = 123case "IT":     value = 987Any help or pointers to reference links would be great.  I am not sure what the bash term would be to do that so if I can get someone to help with that, might be able to get this figured out.