I'm trying to re-enroll a device that has not checked in for some time due to the MDM Profile expiring on the device. we've tried to do a sudo jamf recon and get the following:
Retrieving inventory preferences from (jamfserver)... Finding extension attributes... Locating accounts... Locating applications... Locating hard drive information... Searching path: /System/Applications Locating software updates... Locating printers... Searching path: /Applications Locating hardware information (macOS 13.6.0)... Submitting data to (jamf server)... There was an error. Invalid Message - The message could not be parsed.
Looking at the log we are seeing:
[ERROR] [502:CPPrefPaneExt] [CE] Profile installation (MDM Profile (00000000-0000-0000-A000-4A414D460003:00000000-0000-0000-A000-4A414D460003)) ==> New profile does not meet criteria to replace existing profile. <CPFAccess:102>
Jamf is telling us that we need to re-image the machine, but it's really not acceptable for this user and now we may have another in the same state.