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iOS App Purchased in ASM, not showing up in Mobile Device Apps

  • September 16, 2019
  • 3 replies
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Hello Folks, A JAMF newb here so.... I have purchased several iOS apps and had them imported into JAMF Mobile Device Apps, all except for MS OneNote. I have over 1000 of them purchased in ASM (and they are listed) but they just won't show up in Mobile Device Apps. I have purchased several other apps prior and since then, no problems.... any suggestions? Thanks in advance.

OCCMacGuy

Best answer by RLR

You can add it manually by going to the mobile device apps page and clicking the "+ New" button at the top right. Go through the wizard. Make sure the VPP tab has your licenses that you purchased. Otherwise you may have purchased MS OneNote for Mac maybe?

3 replies

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  • Honored Contributor
  • Answer
  • September 16, 2019

You can add it manually by going to the mobile device apps page and clicking the "+ New" button at the top right. Go through the wizard. Make sure the VPP tab has your licenses that you purchased. Otherwise you may have purchased MS OneNote for Mac maybe?


jonathan_massey
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Do you have "Populate Purchased VPP Content" checked in the VPP account under Global Management? If that's not checked then they won't appear without manually adding the app.


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  • Author
  • New Contributor
  • September 16, 2019

Thank you RLR!!!!! That did the trick. I really appreciate the assist! (by doing the former)