Skip to main content
Question

iOS PreStage Credentials not working

  • March 18, 2024
  • 2 replies
  • 14 views

Forum|alt.badge.img+3

We have activated the checkbox in iOS PreStage enrollment that credentials are required.
We have set up Cloud Identity Provider (Azure AD) in the Jamf settings.
Every time a user now tries to log in to the iPhone setup, the message always appears that the data is incorrect.
However, I don't see any entry in the Azure AD log that Jamf has tried here.
Now I don't know what I'm doing wrong and what I need to do to make it work.

2 replies

Forum|alt.badge.img+16
  • Honored Contributor
  • March 18, 2024

You're using Azure, so you can't use that.  You gotta set up an Enrollment Customization that includes a Single Sign-On Authentication pane


Forum|alt.badge.img+6
  • Contributor
  • March 18, 2024

McAwesome is correct.  When we converted to Azure, we had a JAMF consultant assist us.  That consultant helped us set that up.  It redirects to our SSO page where folks enter their credentials.