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Question

iOS Shortcuts App on Jamf Pro

  • March 7, 2024
  • 1 reply
  • 147 views

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Hello! I manage my school's Jamf Pro instance. My users would like to use the Shortcuts app to create custom shortcuts, but when they open the app they get this message:

"Restrictions Enabled - certain apps, features, or services can't be seen or used when Restrictions are on. To use this app, turn Restrictions off."

From what I can tell, I haven't restricted the Shortcuts app at all, and all other apps I've deployed with SelfService work fine.

Does anyone know which setting I should change to fix this? Some googling has suggested the "Allow Unrestricted Shortcuts" setting but from what I can tell that setting is deprecated, or at least no longer showing in Jamf pro. 

Thanks a lot! 

1 reply

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  • Contributor
  • March 11, 2024

In your restrictions profile under "Restrictions > Apps > App Usage" are you using this setting?