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Question

Ipad configuration/commands not pushing to passcode locked devices

  • March 6, 2026
  • 1 reply
  • 13 views

sbuntun
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Does anyone else get the Device is busy, will try again response or just stays pending when pushing configurations to a locked ipad or iphone? Even update inventory just stays pending. This is happening to us consistently and magically works when the device is unlocked. Any fixes for this or is this by design?

1 reply

Chubs
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  • Jamf Heroes
  • March 6, 2026

Does anyone else get the Device is busy, will try again response or just stays pending when pushing configurations to a locked ipad or iphone? Even update inventory just stays pending. This is happening to us consistently and magically works when the device is unlocked. Any fixes for this or is this by design?

This is by design.  The MDM framework is...sleeping? in that state.  It should say something like device is busy or pending or something.

Now this isn’t always the case - depending on how long it’s been on the lock or whatever.