Is it stuck on a certain MDM profile in your environment? Or just random profiles?
If you "cancel" that one or two profiles, does the rest of the stuff push?
Is it stuck on a certain MDM profile in your environment? Or just random profiles?
If you "cancel" that one or two profiles, does the rest of the stuff push?
It's not just profiles. It happens with Inventory Updates, App Lists, App installation commands, and profiles. Sometimes if you restart the device holding the power and home button one of them will go through, but that's about it. That's not consistent either. I'm probably going to open up a Jamf case, but thought I'd reach out here first to see if anyone else is having the issue.
Dealing with related stuff. Let me know what you find.
I am having problems with enabling and disabling lost mode on iPads, the commands all seem to be stuck on "pending"
I appear to have a similar issue. Trying to install an iPad app through Self Service is hit and miss, around 80% hit mark for the app to install. The one iPad I have been working with since discovering the issue has further failed to remove a config profile, as well as failing a 'Wipe Device' command. All processes hang in the MDM as pending.
Running v10.43.0 at the time of this post.
Worth talking to Jamf Support. From what I understand, there is a PI related to config profiles not pushing. If one gets stuck, all the rest behind it don't push. If you're seeing other commands not going through, let's see what Jamf says.
Does anyone have any updates to this issue? We are still seeing similar issues with 10.44.1. I will be reaching out to JAMF support, but wanted to check to see if there were any solutions first.
Does anyone have any updates to this issue? We are still seeing similar issues with 10.44.1. I will be reaching out to JAMF support, but wanted to check to see if there were any solutions first.
My issue came down to the App List never finishing, causing commands to stall. This was consistent on every device with issues. It would get into a state where no commands would process.
We have updated three iPads with issues to the new 16.4 that was just released Monday and the issue goes away. I think it was an issue with 16.3.x.
The bad part is 16.4 is not certified for our state testing so we are hesitant to update because updating last year caused audio issues with the tests.
My issue came down to the App List never finishing, causing commands to stall. This was consistent on every device with issues. It would get into a state where no commands would process.
We have updated three iPads with issues to the new 16.4 that was just released Monday and the issue goes away. I think it was an issue with 16.3.x.
The bad part is 16.4 is not certified for our state testing so we are hesitant to update because updating last year caused audio issues with the tests.
Thanks for the update! I wondered if 16.3.1 might be causing issues as most of the devices we saw issues with were on that version. We will try updating some devices and see if that helps!
